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Delivery Information

Halo Studios will automatically send a delivery ETA (Estimated Time of Arrival) for all mainland UK orders via email. 
We know what it is like waiting in for a delivery, that's why we offer as many delivery options as possible to give you control.
Our delivery aim standard is usually 2-3 working days where applicable but please note that some orders and large quantities will take longer.
Delivery days are Monday to Friday, excluding bank holidays. Timings and prices are for UK mainland only.
All delivery times are estimates and are based on full completed payment and print ready artwork to our specifications at time of order made within our opening times.
On some product pages there is an estimated time of arrival. This is not a guarantee and once products have left us and are in transit we hold no responsibility for late delivery or damaged goods.
However we will always try to ensure we take immediate action to resolve any issues encountered.
Some items such as garments can take longer to produce and are therefore exempt from 2-3 days delivery aim.


UK Deliveries

We aim to dispatch most small quantity orders within 48 working hours of cleared payment being received and any approval of artwork if applicable.
Dependant on the weight of your order it will be dispatched via 1st class post or fastest alternative.
Larger orders will be dispatched by our preferred courier. 
Orders that are dispatched via courier are aimed to be delivered within 2-3 working days. However this is not a guarantee for delivery within this time frame.
Please ensure you provide an up to date email address when submitting your order online.


International Deliveries

We aim to dispatch most small quantity orders within 48 working hours of cleared payment being received and any approval of artwork if applicable.
Dependant on the weight of your order it will be dispatched via 1st class post or fastest alternative.
Larger orders will be dispatched by our preferred courier. 
Orders that are dispatched via courier are aimed to be delivered within 2-3 working days. However this is not a guarantee for delivery within this time frame.
We work with most major couriers for International orders and will choose the best suited for service and delivery timescale.



Returns Information

In the unlikely event that you need to return items/goods purchased from us then please contact us using the returns section of the site located at the bottom under Customer Services
When returning goods please include copy of your invoice/delivery with brief note explaining your reasons for return. Please return all goods to: 


Halo Studios
53 Grimston Road
Basildon
Essex
SS14 3NJ
United Kingdom 


We fully adhere to the distance selling regulations set out by UK government. To further add to this, please be assured that our business relies on customers coming back for more components, and that we will always be on hand to help should any problem happen to arise.


Terms & Conditions

* All delivery times are subject to Halo Studios receiving print ready artwork from you.
* Due to the nature of some printed items, such as those with a Spot UV finish, a longer lead time will be advised. Please see the specific product page for more details - or email us at info@halostudios.co.uk if you need any further information or help with your printing.
* Our FREE delivery offer only applies to our standard deliveries and there will be additional charges for Saturday and timed deliveries as mentioned above.
* Delays in delivery from adverse weather conditions, traffic accidents and roadworks are beyond our control, and therefore we hold no responsibility for late delivery once your job has left our building.


Free Delivery

Spend over £250 in a single order and receive Free Delivery*
*Free delivery applies to selected items only and not across the whole range of products listed on the site.